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    FAQ

    What is Glamping?

    Glamping, also known as glamor camping or luxury camping, is a form of travel that allows guests to enjoy the nature that a camping offers, but with all the comforts of a hotel. With 5-star services and unbeatable views, glamping is a meeting point between luxury and simplicity.

    How do I submit a reservation request?

    To send a reservation request, search for the type of glamping accommodation you want to reserve, select the dates of your trip and check availability. Once you have selected the unit you want to reserve, click BOOK and then enter your credit card details. You can also send us a message ..

    How can I pay for my reservation?

    At the end of the reservation we will show you the different forms of payment for the reservation. You can pay by credit card, debit card, online transfer, bank transfer, paypal ... Sometimes and depending on how far in advance you make the reservation, not all of these options will be available. Normally you will pay 50% at the time of booking and the remaining amount before entering the hotel. Sometimes you can benefit from special promotions which can modify the amounts and payment dates, which will always be indicated on the web. In the event that the hotel reservation is paid directly at the hotel, which will be clearly indicated as such in the reservation, the credit card information will be requested only as a guarantee. At the hotel you can pay with the same card, with a different card or in cash ... Remember that if you cancel or do not come, 50% of the total amount of what you have paid will not be refunded.

    Can I request transfer to the airport and taxy?

    Yes, our reception staff can process the transfer to the airport and also provide taxi service wherever you want. Transfers to the airport must be scheduled in advance. (reservas@cuevadelasaguilasrd.com)

    Do Glamping have a bathroom?

    The bathrooms are located in a common area, but have privacy.

    Do you need to know something?

    Do not hesitate to contact us for any questions.